Faqs

Ask Your Questions

Which countries don’t benefit reship ?

We offer reship to all countries however for  Brazil, India, Italy, Norway, Finland, Denmark ,Sweden and all Scandinavia we only reship 90% of the initial order total: due to their high risk custom.

After you receive a mail from us stating “order completed” depending on your country check bellow:

US & Canada: 3-7days
Europe: 3 – 5 days
Asia & Australia: 5 – 15 Days
South America: 1 – 2 weeks

Yes

Yes

If your package is late, and already passed 10 days since we provide we notified you of delivery, then we will call  the agency used, verify that package was really seized, lost or whatever, and then we will reship No extra charge required.

On the checkout page, you will see shipping charges base on your country, city, zip.

Products come’s in stealth packaging for higher privacy.

Yes, all orders have tracking number.

EMS, FEDEX, UPS, TNT AND POST OFFICE

If the item doesn’t arrive, then you get a reship.

No but almost all the packages that we had to reship were small
(between 1-10g) and probably got lost due to the size

Your order will be packed in aluminum foil paper with padded envelope. No reference to research chemical is made on the outside or inside. We use sender addresses and also Non senders address and do not use branded packaging. In the envelope you will find an item that contains your order.

If you have any questions don’t hesitate to contact us.